CUSTOMER FEEDBACK

The following are some unsolicited comments from a few of our customers.

 

I have just received the waterproof case that I ordered and wanted to say how delighted I am with the product, the speed of delivery and the overall service from your company. It's the little things that make the difference; I loved that the case was gift wrapped and I thought that the postcard thank you note was a lovely touch. I'll certainly be ordering from you again! Many thanks.
Linda W.


Many, many thanks for the Captain wine bottle holder which I received this morning. Wow, I only ordered it yesterday afternoon. Fantastic fast delivery, beautiful packaging and fantastic goods. I will certainly have no problem with using you again and recommending you to my friends.
Linda


What a great company you have. Your personality makes it an absolute pleasure to do business with.
Sandy (USA)


I just wanted to say how incredibly impressed I was with the service from the Cruise Gift Store. I ordered 1pm Friday and received my orders the next morning! When they arrived all gifts were beautifully packaged in tissue paper and ribbons – I can’t wait to gives these at gifts this Christmas. I will definitely order from you again and will recommend you to others.
Wendy


Just wanted to thank you for my recent order. You kept me very well informed and the items were very nicely gift wrapped. Something I really didn't expect. Thank you once again and I will definitely be using you in the future.
Kim


I have just received my order from you for a collection of cruise gifts and wanted to tell you how pleased I was with them all. They are FAB.
Andrea


Thank you for the beautifully wrapped and packaged product and surprise Xmas card! Great service!
Sara


Just wanted to say a big thank you, just received my second order from you, love the personal touches ie the wish bone and Xmas card! Love the way you package the items too! Definitely will order from you again in the future, it's great to have somewhere I can order cruise related gifts from, thank you again.
Roz


My order of a Dandy make up bag has just arrived and I wanted to say thank you for the excellent service. Gift wrapped too! and my 1st christmas card. I will definitely use Cruise Gift store again and tell my friends. Merry Christmas to you and your family.
Audrey


Love the little touches wrapping, ribbon and post card. Actually going to give the postcard as part of the gift so my cruising parents can pass company info on to friends!
Isla


My appliqué passport cover and luggage tag looks gorgeous. Excellent quality product.
Sue


I can see that you already have alot of feedback however I was so chuffed with my order and the way that you presented it that I just had to thank you! I am a big fan of the 'little things make all the difference' and your beautiful wrapping certainly did it for me. Thanks again.
Lindsey


Thanks so much for the items - they are perfect and have all arrived in one piece! My parents have only just started going on cruises so the presents will be perfect and unique. Thanks for a great service. I will keep an eye on your site and definitely recommend it. Kind regards,
Sara


I ordered a life buoy bottle opener and a life jacket wine bottle chiller, to be delivered while I was visiting the UK! They arrived in 'ship-shape' condition - beautifully packaged - thank you so much!
Julie (USA)


I ordered some items from you at the weekend and they arrived today, I have to say I think your web site is great. I am addicted to cruising and the gift ideas for fellow cruisers I think are fun. I know people are quick to complain but I wanted to let you know I was very impressed with how it arrived so promptly and packaged so well I didn't want to open it and the lovely postcard was a nice touch. I shall be spreading the word and will shop with you again. Many thanks.
Catherine


I got the package today in perfect condition! Thank you very much for the great service!!
A.W. from Belgium


Received my order today - thankyou for a very fast and efficient service.
Anne


Just wanted to say thank you so much for the item which was wrapped beautifully and also for the card. Excellent service and such fast delivery. Would definitely buy from your company again.
Jan


Many, many thanks for the prompt delivery of the wine bottle holder and so nicely wrapped as well. You made things very easy to order on your site.
Danny and Ruth


I would just like to thank you for the quick delivery on my order. The packaging was wonderful it made all the parcels really special and I have been showing them off to my cruising friends. It was these little touches that made all the difference and will be recommending you and using your site in the future. Many thanks.
Patricia J.


Laura -- I just received the box from you and couldn't believe my eyes when I opened it. While none of the items are for me, it felt like Christmas in July because of the beautiful way you wrapped everything. It was so special I hated to open them -- but I had to see what I ordered (I couldn't remember as I was having a Senior Moment!).

Thanks again for your quick and attentive service with this order. My goodie bags are going to be a big hit at sailaway time next month, thanks to you and your great website.
Carol (USA)


Dear Laura

This is a 5 month overdue thank you! I have just come across the receipt for the three gifts I purchased for Christmas presents to my parents. They arrived in good time and I was touched by the free gift, all wrapped in cellophane and ribbons.

My parents are off in just a few weeks now on their 10 day cruise and the money jar is feeling quite weighty!

Just wanted to drop you a line to say thanks and I wish your business every success.

Kind regards
Lynn


Many thanks what superb service. I placed my order at 15:30 pm on Monday and the goods arrived at 7:30am the following morning. They were all wrapped beautifully and will make perfect gifts to adorn my wife's desk at work. I will certainly be recommending your shop to friends.
Ian T.


Thank you so much for your prompt and efficient service. It makes a real change these days to deal with such a competent and friendly organisation.
Ann (personal letter)


We received your package today. Yay:) Everything is wrapped beautifully; I love it and so will the Bride & Groom! Thanks again for all of your help and excellent service and also for being so thoughtful.
Melissa (USA)


A huge thank you for the beautiful gifts that I received from your company yesterday - the presentation is first class... and the ribbon adds a touch of elegance too. Thank you too for the little fan. I shall recommend you to friends/family. Best wishes
Di


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